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CharityBags    www.CharityBags.org.uk

Stop bogus collections

How to stop a bogus house-to-house collection...

. . . You need to act quickly - see the hands-on guide below

Charity shops raise 50 times more than house-to-house collections . . .

Taking your unwanted clothes etc to a charity shop raises around  50 times more  money for charity compared with giving your clothes to a typical house-to-house 'charity' collector !

Two one-pound coins

  • House-to-house collectors:  Most of these are commercial companies - who give the partner charity only £50 or so for each tonne of clothes collected.
    That's only  5 pence  per kilogram (35 ounces) - that's the weight of a jacket or winter dress.
    [There's a thousand kilograms in a tonne.]
    Usually the company exports your clothes (especially to Eastern Europe - eg Lithuania) and they're sold for private profit.  The company sells the clothes for over £1,000 per tonne.
  • Charity shops:  By contrast, if you take the same item of clothing to a charity shop they'll sell it for around £10, of which over  £2.50  is profit (=net proceeds) for the charity.  Also, you can increase this by 25% by using "Gift Aid"  

Do you want your item of clothing to raise only  5 pence  for charity - or over  £2.50  . . . ?

Worse still, around 50% of house-to-house collections are misleading/bogus/illegal.
... And fewer than 1 in 10,000 (=0.01%) illegal collections is prosecuted.
... And over 10% of filled bags are stolen before the house-to-house collector arrives.

With CDs and DVDs, around 200 times more money is raised for charity by charity shops compared with typical house-to-house collections (10 cased CDs weigh 1 kilogram) :
A house-to-house collector gives only  a half-penny (0.5p)  per CD to the charity !
A charity shop makes almost  £1  profit (=net proceeds) per donated CD or DVD

With jewellery, over 1,000 times more money is raised for charity by charity shops compared with typical (royalty-per-tonne) house-to-house collections.

There are over 9,000 charity shops in the UK - including :

  • Age UK, Barnardo's, British Red Cross, Cancer Research UK, Children's Society, Extra Care, FARA, Marie Curie, Oxfam, RSPCA, Salvation Army, Scope, Shelter, Sue Ryder, YMCA; local cancer hospices.

However, if you're unable to take your donated goods to a charity shop, some shops are happy to collect them from your house - eg British Heart Foundation (BHF)  

For more information on how charity shops raise 50 times more than collections, see the following :
the Charity shops versus house-to-house collections page
the Statistics page

British Heart Foundation charity shop (our thanks to www.thirdsector.co.uk)   'Choose Charity Shops' (CCS) logo (thumbs-up)   Oxfam charity shop

www.ChooseCharityShops.org     Charity Retail Association (CRA)  

Yellow warning triangle - alert

March 2012+: BEWARE - New collection scam (Worcestershire/Glos area) :

See new page: 'Gloucestershire and Worcestershire Air Ambulance' scam
- there's no charity with this name - the collections are fraudulent

Oct 2012: Bogus Troop Aid collection bags are being distributed (including fakes)
See: West Mercia Police    Troop Aid charity  

Maintenance - roadworks sign - 'Men (and women) at work' (or a person opening an umbrella?)

Recent changes to the website include . . .

Expanded/updated page: List of prosecutions of collectors - including Caerphilly, East Northants, Kirklees Council
New article: Fake collection leaflets, bags and impersonation
New page: Misuse of ".org.uk" web addresses (domain names)
Expanded article: Alan Stanton on flickr: clothing collection leaflets
New articles: Introduction to statistics   Plain English 
 Company information

 
New page:  List of organisations and resources (can be sorted)
- 365+ annotated entries - including websites, statistics, laws, articles, reports, key facts.
- new sections on Wales, Scotland, Northern Ireland and Republic of Ireland.
- the list (a table) can be sorted A-Z - or by subject (classified), and can be filtered.
 
New page:  Councils' online diaries of collection licences - eg Bassetlaw Council, Bedford, Blackpool, Brentwood, Broadland, Corby, Daventry, Doncaster, East Northants, Elmbridge, Erewash, Forest of Dean, Guildford, Harrogate, Kettering, Mid Devon, New Forest, Runnymede, Selby, South Derbyshire, Southampton, Tandridge (Surrey), Three Rivers (Herts), Vale of Glamorgan, Warwick, Wellingborough, West Lancs, Wigan Councils; Metropolitan Police
 
Expanded and improved the A-Z List of clothing collectors page (now 265 entries)
- added new collectors - eg 'Julytex Ltd', VeritasCare Ltd, JT Textiles Ltd
 
Prosecutions of house-to-house collectors page:
Added more prosecutions done by NW Leics Council and Caerphilly Council (S Wales)
Added an 'at-a-glance' summary list of prosecutions (a 6-column table)
Added a new section: "Other interceptions of collectors" (eg Worcester, Tandridge)
Added a new section on scam collection companies which have been closed down
 
Councils' registers of licences page:  Revised and expanded the page;
- added the registers of Ashford, Portsmouth, Tunbridge Wells and Sevenoaks councils

New page:  Statistics  - a handy table of over 250 facts and figures
 
. . . See the WHAT'S NEW page for details

Putting their diaries of collection licences on their websites is the single, most effective thing that councils can do to reduce the problem of misleading/bogus collections - so that genuine charities raise more money.  It's extremely cost-effective.

More news . . .

Latest news

20 Feb 2012: 'Children's Aid Foundation' (of Teesside) - charity removed from the register of the Charity Commission

Darlington Borough Council logo (our thanks to the Council)

Darlington Council (Licensing Dept) adds our CharityBags' How-to-tell-if-it's-genuine' Charity Checklist   to their website (as a 4-page PDF document)

Latest news on Air ambulance clothing collection scams

19 Oct 2011: ASA upheld a complaint   about a leaflet from E&N Textiles Ltd (AAS)
 
2 Nov 2011: High Court hearing (London) to wind up :
Air Ambulance Support Community Interest Company (CIC) =AASCIC
St Anthony Repatriation Ltd (formerly "Air Ambulance Service" =AAS )
St Anthony (Trading Co) Ltd (formerly Air Ambulance Service (Trading Co) Ltd)
All three companies were wound up (=closed down).
See Government press release (by 'Company Investigations' of the Insolvency Service)  
So ANY collections purporting to be by these companies are now ILLEGAL.
 
2 Nov 2011: Magistrates Court hearing: Kirklees Council's prosecution of unlicensed charitable collectors (Air Ambulance Support CIC =AASCIC) using the 1939 Act.
Adjourned until 30 Dec 2011, then to 2012
2 March 2012: Convicted (in their absence) - fined £1,000 with £300 costs
 
8Nov11: Walton Air Ambulance Support "charity" shop (Essex) - fraud trial postponed  
 
2 Dec 2011: Bracknell Magistrates Court (Berks)  : the owner of "Air Ambulance Service", pleaded guilty to 9 offences (Consumer Protection Regulations)
 
20 Feb 2012: Illegal collection in Rotherham (Yorkshire) by 'Air Ambulance Service'/E&N
 
March 2012+: "Gloucestershire & Worcestershire Air Ambulance" scam - and see above
 
22 May 2012: Air Ambulance Recycling Ltd and E&N Textiles Ltd   were wound up (=closed down) by the government in the High Court
 
see page on "Air Ambulance Service", AAS (Trading Co) Ltd and E&N Textiles Ltd
see page on "Air Ambulance Support CIC" and Air Ambulance Recycling Ltd

see Keith Kondakor's entries on facebook icon Facebook   and YouTube icon YouTube  

Logo of www.airambulanceservice.org.uk =Air Ambulance Service / St Anthony Repatriation Ltd (clothing collection scam)

 See also these websites  :
www.air-ambulance-scams.org.uk  
www.air-ambulance-service-scam.org.uk  
www.air-ambulance-support-scam.org.uk  
 
www.AirAmbulanceService.org.uk  

Stop sign

How to stop a bogus house-to-house collection...

When you receive a suspicious "charity" clothing collection leaflet or bag, look at it carefully and refer to :
A-Z list of collectors  A-Z selection of collectors  Law on collections
How to tell: is the leaflet 'genuine'?  Fake collection leaflets
Is it 'charitable'? - does it need a licence?  Licensing: enforcement

If you think it's bogus and/or unlicensed, immediately telephone (or visit) the "authorities" (the regulators:

  1. Your local council's licensing department
    Refer them to the "House to House Collections Act 1939" (the "1939 Act").
    Ask them:
    (a) Have they granted a licence for the collection? and
    (b) Has it got a 'National Exemption Order' (=NEO) - or see List of Exemptions  
    If it's not licensed (or exempt) but it's indicating that it's in aid of a 'good cause' ("any charitable, benevolent or philanthropic purpose"), they can stop it (even if it's a commercial company and even if no charity is mentioned).
    Note: Good councils have a diary of licensed collections on their website.
  2. Your council's trading standards department (TSD) (via "Consumer Direct", now known as "Citizens Advice consumer service": tel 08454 04 05 06) - refer them to the "Consumer Protection Regulations 2008", the "Fraud Act 2006" and the "1939 Act"
  3. The police (eg by dialing the new telephone number '101') - mention the three laws above - the police can assist the council(s).
    Also, the police may be able to take action themselves using the "Fraud Act 2006".

House to House Collections Act 1939 (Crown Copyright, courtesy of HMSO)
Cover of 1939 Act
hover to ENLARGE

If it's bogus, try to persuade these authorities (especially council licensing) to use their powers to intercept the bag collectors (with police help) in your area on the collection day (usually a couple of days later) :

  • the collectors can be interviewed - and the van can be searched
  • the collectors can be arrested (depending on the circumstances)
  • the bags of clothes can be seized (and given to local charity shops)
  • in some cases the van can be seized
  • the collectors (and/or the 'promoters') can be prosecuted and fined

Bogus leaflet: 'Air Ambulance Service' (AAS)
Above: Bogus leaflet

Some councils (eg NW Leicestershire Council) have successfully prosecuted collectors just for delivering the leaflets or bags (='promoting' a collection) - using the 1939 Act.

You may need to give the authorities a copy of the leaflet or bag - eg by sending them images of it using (a) a computer scanner and email, or
(b) a camera on a mobile phone.

If you have the time, get your friends and neighbours involved, and contact your local councillors and Neighbourhood Watch.  Also you can assist the authorities on the day of the collection (so long as you act responsibly and cautiously).

facebook icon YouTube icon [128x128]

Spread the word via social media - Facebook, Twitter, YouTube, forums, blogs and the like.

Bogus collectors rely on ignorance, apathy, delay and lack of action.  Usually they collect the filled bags only two or three days after delivering their leaflets.  The collectors expect people to take a while to contact the regulators (the council, police etc) - and they assume the regulators will be slow to react.  Prove them wrong !

A word of caution - leaflets which appear to be bogus may be genuine after all - and vice-versa (eg fakes).  Also, if you do want the collectors caught, you don't want to alert them to the possibility they'll be stopped.

If the collector is a dissolved company, this is an additional offence
- see the A-Z list of collectors page - eg RA & B Services Ltd, Rutex Ltd, W & W Help Ltd.

Advertising Standards Authority (ASA) logo

After the collection day, you can complain to the Advertising Standards Authority (ASA) if you think the leaflet or bag was misleading.  See the A-Z list of collectors for over 30 examples of successful complaints.

Use the Bogus collections reporting tool   on the Charity Retail Association's website.
Write to your MP.  Contact newspapers.

Theft of bags:  If you see anyone taking filled bags before the official collector arrives, note details (eg vehicle registration number and description) and ring the police immediately. Guidance from the Crown Prosecution Service (CPS)   states that it's theft.

See also:  Regulators  Problems with regulators  List of prosecutions
Arrests by police/Kirklees Council (22 July 2011)   "Bristol collectors raided"  

Each year in the UK, between £15 and 50 million income is lost by genuine charities because of poor-value, misleading and bogus house-to-house 'charity' clothing collections

CharityBags campaigns to reduce this problem . . .
Raise 10 pence or £3?
Two charity clothing collections - one raised £3 a bag for charity ... the other donated only 10 pence to charity for the SAME bag of clothes
If you receive a door-to-door clothing collection leaflet - who should you contact to check it out? - your local council licensing dept? trading standards? police? Charity Commission? ASA? - See the Regulators page
Oxfam charity shop (image courtesy of Oxfam charity) SALE !  M&S coats now only £7 ... Latest novels 80% off  ... CDs and DVDs only £1.99
- Pick up a bargain in a charity shop - and help raise money for good causes. There are now over 8,000 charity shops in the UK
Scales of justice (law)All change! - 2006 saw the start of major changes in charity law ... including the rules for licensing of charity collections (which date back to 1916 and 1939)
Scales of justice (law) Law - All charitable clothing collections need a licence from the local council (or approval from the Cabinet Office) - check out the rules in the House to House Collections Act 1939 Choices - "I've got some unwanted clothes etc - Should I give them to house-to-house clothing collections or take them to a recycling centre or take them to a charity shop?" The Charity Commission's report on door-to-door clothing collections reveals a disturbing picture of many commercial clothing collectors misleading the public
Recycling logoRecycling is worthwhile, but donating your unwanted goods to a charity shop for RE-USE can be 100 times better for the environment Bogus charity collectors fined - an unlicensed house-to-house clothing collection in Northamptonshire led to a prosecution by the district council licensing department Union Jack flagThe rules for house-to-house clothing collections vary slightly depending on where you live in the UK - find out how they affect you
Bogus charity clothing collections by 'Gotham' were featured on BBC1 TV's Watchdog programme - the leaflets alleged the goods went to charity shops in Lithuania The Charity Commission's Register lists 180,000 charities in England and Wales - such as Oxfam, RSPCA, Age UK, Salvation Army, NSPCC, Scope, The Children's Society, Cancer Research, Breakthrough Breast Cancer, BHF A-ZThe A-Z list of clothing collectors includes 30 which have been the subject of complaints to the Advertising Standards Authority (ASA) - misleading leaflets and bags
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Misleading charitable house-to-house clothing collection leaflet (Rutex Ltd) Third world clothing collection - Please help those who really need your support
Above: misleading clothing collection leaflet
Coloured recycling loop logo (planetpals.com) The Scams and cons page - offers advice on how to avoid being ripped off - including links to Consumer Direct's "Watch out!" scams guide and SafeFromScams.co.uk
Textile recycling is a sizeable industry in the UK. The value of second-hand clothes has risen dramatically - to over £1,000 per tonne.  Most are exported (especially to Eastern Europe and Africa). But far more money would be raised for charities if the clothes went to charity shops . . . 13 Amp mains plug for electrical goodsAround 500 UK charity shops accept mains-powered electrical goods, testing them before sale - such as computers, TVs, hifi, radios and gadgets. Some even take fridges & cookers . . .
'A selection of collectors A-Z' : . . . This page has over 60 images of collection leaflets and bags - plus comments
 Please send us more scanned 
 copies of leaflets and bags
 ...  
?HOW TO TELL - is a clothing collection leaflet or bag genuine? - a checklist Cardiff Council prosecuted E&C Export Ltd for carrying out a charitable clothes collection without a licence, using the 'House to House Collections Act 1939'
Crown & portcullis logo - Crown Copyright - courtesy of wikipedia.org Parliament and politicians :
At last, MPs are talking tough about bogus 'charitable' clothing collections - but many regulators are ignoring these concerns
 
Licensing of collections under the 1939 Act :
Monitoring and enforcement are crucial.  But fewer than 1 in 10,000 (!) illegal clothing collections is prosecuted . . .
A brief history of clothing collections - a timeline :  This page gives key events and dates - eg new laws, TV and radio programmes
Clothing collections really are a matter of "life and death" - it's now thought that people may have died unnecessarily or sustained avoidable permanent injuries - because of the nationwide Air Ambulance scams in 2010 & 2011 - they stole £200,000++ from hard-pressed genuine charities such as Midlands Air Ambulance . . . Genuine Air Ambulance helicopter
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